Many seniors with limited mobility feel uncertain about how to request assistance, protect their mobility equipment, and safely navigate air travel.
This workbook provides a step-by-step plan to help travelers prepare for their flight, understand their rights, communicate their needs, and advocate for safe, dignified treatment.
Inside the workbook, readers will find:
- Preflight planning and preparation checklists
- Guidance for researching airline accessibility policies
- Steps for requesting and confirming special assistance
- Tips for preparing, labeling, and documenting a wheelchair or scooter
- Questions to ask about mobility-device batteries and storage
- Medication and medical-equipment packing checklists
- Instructions for contacting TSA Cares
- Information about requesting a Passenger Support Specialist
- Occupational therapy tips for safer travel
- Reflection prompts for creating a personalized travel plan
- Space for recording important notes and details
- Guidance based on rights under the Air Carrier Access Act
- Steps for addressing problems and filing a complaint when necessary
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Important Disclaimer: This workbook is provided for educational and travel-planning purposes only. It is not medical, legal, or professional travel advice and does not guarantee that any airline, airport, security agency, or other service provider will accommodate a particular request. Airline policies, accessibility procedures, security requirements, contact information, and laws may change. Travelers should verify current requirements directly with their airline, airport, the Transportation Security Administration, the U.S. Department of Transportation, and their healthcare provider before traveling. Individual health and mobility needs vary, and readers should consult qualified professionals when making decisions involving medical conditions, medications, mobility equipment, oxygen, service animals, or personal safety.
