More and more seniors and older adults use the internet these days for everything from shopping to catching up on the news to entertainment.
But what they may not be aware of are the dangers that lurk on the Internet – some specifically targeting seniors.
13 Tips On Keeping Seniors Safe Online
Following are 12 strategies you can use to keep yourself and/or your senior loved ones safe online.
1. Educate Yourself On New Scams
Since there are new scams being introduced all the time, make sure that you keep yourself updated on the latest fraudulent schemes.
Regularly check reliable sources such as government websites, consumer protection agencies, and reputable news outlets for updates on new types of scams.
2. Make Your Passwords Strong To Decrease The Chances They Can Be Cracked
We all struggle with having to manage so many passwords – I get it.
But if your passwords are too easy to decipher, your information online will be that much easier to get into.
Many seniors make these password mistakes:
- They use a familiar phrase like their birthday, address, a grandchild’s birthday, their dog’s name, etc.
- They use the same password they’ve used for years or maybe slightly adjust it with a new number.
- They use the same password for everything.
Anything familiar that can be tied to you or your family can be found online and used by hackers and scammers as your password.
Check out our article on third party password manager programs that may make generating passwords and keeping seniors safe online much easier.
3. Be Careful When Entering Personal Information On Unfamiliar Websites
More and more of us are shopping online, which is wonderful.
But you want to be careful where you do your shopping.
There are two reasons to be cautious:
- A website can look like a very legitimate establishment, but looks can be deceiving, especially online.
- A smaller online store may not have the security measures the larger ones do so even though they may be legit – their database may be hacked and then your personal information will be visible (and usable) by the hackers.
I recommend you do a little research and look for these signs that a website is potentially a scam:
- The website address MUST have https:// instead of just https://. This indicates that the site is under a secure SSL certificate.
- Check the site for a contact phone number and go ahead and call that number to make sure you can actually speak to someone.
- Your credit card information should be processed through a merchant account like PayPal or Shopify, etc. If they’re asking you to put that information on a form, I would recommend you back off from making that purchase.
- Check the domain at WhoIs to see how old the site is and any other information you can find.
- Another tool to find the history of a website is Internet Archive. This may give you additional information on what the website used to look like or what it used to be.
- You can also check the company on sites like Yelp or LinkedIn and see what people are saying about it.
If you’re just not sure and want to stay as safe as possible, I would recommend you shop only from known organizations such as Amazon, Wayfair, Overstock, Walmart, Target, etc.
4. Always Have A Secure Internet Connection
Here are four things you should do to secure your internet connection:
- Make sure the router is using a WPA2 connection.
- Make sure the router is set up with a password.
- Activate the firewall that comes with your operating system.
- Set your browser(s) to optimal security.
Any Geek Squad professionals who set up your computer system will (they certainly should) do all of this for you.
5. Install An Antivirus And Malware Program On Your Computer
An antivirus and malware software program like Norton is a very important addition that everyone should have on their computers.
These do come with yearly fees and as someone who has lived through a few attacks and hacks, I can tell you the investment in these programs is well worth it.
6. Regularly Update The Drivers and Software On Your Computer:
Ensure that all devices are set to update automatically.
Keeping software, browsers, and antivirus programs up-to-date is crucial in keeping seniors safe online and protecting against the latest security threats.
7. Secure Wi-Fi Networks
Use a secure, private Wi-Fi network for internet access. If public Wi-Fi must be used, avoid conducting sensitive transactions like banking or shopping.
When using your laptop at a coffee shop, or any public Wi-Fi for that matter, utilizing a private Virtual Private Network (VPN) is a highly recommended security measure.
You may have to purchase the service, but it’s fairly inexpensive and certainly worth it.
8. Avoid Clicking On Links In Your Emails
Emails are the easiest way that hackers and scammers can take advantage of seniors.
There are four tips about emails I can give you that will greatly help to keep you safe.
- Never open a forwarded email. These are emails that have FW: in the subject line. If there is a virus in that forwarded email – your computer may get infected.
- Never click on a link in your email unless you know absolutely for sure that it’s a legitimate website address. Instead, go to your browser and go directly to that website (the main URL) and from the website, go find the page they are referring you to.
- If you do not recognize the name that the email is from, don’t open it. Delete it. The general rule is “when in doubt, throw it out.”
- Use your email program’s filter to delete certain email immediately so you won’t even have to deal with it. You can set your filter to delete emails with certain words like “Viagra” and you can also create filters to delete emails from certain websites as well.
I would recommend that if you’re not familiar or comfortable with any of these tools and settings that you ask the pros at Geek Squad or your computer technician to do them for you.
9. Be Careful About What You Download And Where You Download It From
Another easy way that scammers can target seniors is through downloads.
Whether the prompt is from a website, an email, or an ad on Facebook or other social media program – the safety tip is the same.
Unless you’re absolutely sure that the website address is valid, don’t download it.
Instead, go directly to the website that the download is supposed to be on and find the program that you want to download.
10. Be Careful About Purchasing Items Through A Social Media Site
Social media programs, like most Internet programs, make money from advertisers.
So, they track your information and push advertisements to everyone who uses them.
Because advertisers pay for their placements, there are very little (if any) security checks to ensure these advertisers are legit, that they provide what they promise, etc.
So, because of this I strongly recommend to avoid purchasing anything that is advertised either on a search engine or social media program, like Facebook.
Note: I personally have purchased four items from Facebook and every single one of them was not as advertised and certainly not worth what they were selling at. This is my personal experience.
I very strongly recommend that you watch the documentary Social Dilemma on Netflix.
It will explain a lot of how the Internet and social media companies work.
11. Be Careful About What You Say Online
As many individuals across the world have learned, what you say online matters in more ways than one.
It’s not always easy to delete your comments and even if you can do so – it may be too late.
So, be careful and thoughtful about what you type in – especially on any social media program.
My rule of thumb is to try to wait 24 hours before I respond to anything.
12. Be Extra Cautious About Who You “Meet” Online
Many seniors can be lonely. Whether they are divorced or widowed or have lost many of their inner circle friends and family, they find themselves alone.
There are a few internet programs targeting seniors for dating and activities, etc.
Be careful about who you end up having conversations with online.
In fact, there are many services available that can run a background check on anyone – you may feel safer to purchase this for someone you may be interested in.
This is no guarantee of course that you will be 100 percent safe, but it is an extra step that is recommended.
If someone you’ve talked to online begins stalking you (yes, that can happen!), there are ways to get rid of them.
You’ll need to block them after telling them to leave you alone.
Then, keep a record of any future communications (don’t answer them back or engage them!).
If it comes down to it, you might need to contact the police.
13. Designate One Person You Trust With The “Key” To Your Data
If you’re alone, it’s always a good idea to have a designated person – a type of executor who can find your vital information if they need to.
Some examples of what you would trust this person with are:
- the key to the safe deposit box.
- a key to your home.
- where to get all your passwords.
- where all your legal documents are.
This will make it much easier for everyone if anything were to happen to you.
