Robin Schiltz, C.D.S.
If you are one of the millions of people who are affected by hearing loss, you may be wondering if the Lexie hearing aid is right for you.
As someone who suffers from moderate to severe hearing loss in my right ear and who has never used a hearing aid before, I thought I needed a prescription hearing aid. But they’re really expensive, so I haven’t broken down to get one yet.
Enter Lexie hearing aids…
Ever since my otosclerosis diagnosis last year (a condition in which the bones in the ear fuse, making it difficult or impossible for them to transmit sound), I’ve been thinking about trying a cost-effective over the counter hearing aid.
Would they offer the same benefits as the pricey, doctor prescribed devices?
So, as you can imagine, when the folks at the hearX Group (the company that produces the Lexie hearing aids) approached us with an offer to try one, I jumped at the chance.
This blog post will provide a detailed review of the Lexie hearing aid, including my experience with it. I’m also going to provide information on its features and how it can help improve your quality of life.
Lastly, I’ll discuss some of the pros and cons of this product to help you decide if it’s the right choice for you.
Let’s get to it!
If you would rather watch the information, here is my video review:
Lexie Hearing Aid Features
The Lexie hearing aid is a small, discreet device that can be worn in either the left or right ear (in my case, I’m only hearing-impaired on the right side, so I am just using one Lexie hearing aid).
These devices fit over the ear. They are designed to be comfortable and easy to use, with three different sized ear tips/domes included to ensure a perfect fit. I thought they were very comfortable and was able to find the correct dome for my ear on the first try.
This premium hearing aid also features six environmental programs, allowing you to customize the sound quality to suit your specific needs. Additionally, the Lexie Hearing Aid has a volume control knob that allows you to adjust the sound level as needed.
These hearing aids work in conjunction with a free smartphone app, which is used to set up and program your hearing aids once you get them.
It’s very easy to set these up, too – simply put the devices in your ear and the app takes you through a process of listening to different sounds until they have been adjusted strictly for your personal needs.
The app is also handy for adjusting your volume and environmental settings. In addition, if you don’t remember what setting you are on, you can open the app and quickly find out without having to change anything.
Affordable Options
The Lexie hearing aids are is very affordable, especially when compared to other options on the market. In fact, this was why I initially wanted to try Lexie.
Because of the type of hearing loss I have (as I said in the intro, I have otosclerosis), I couldn’t justify spending thousands of dollars on hearing aids that might not solve my problem. Lexie offered a way to enter the market without wasting my money on a device that might not work for me.
Lastly, Lexie has a subscription plan or you can buy them outright, so you’ll have two options if you purchase these hearing aids.
- You can purchase them outright for $799 as of this review (5/2022) and still participate in the Lexie Rewards program (which can earn you Lexie Rewards points that you can use to make in-app purchases) and also receive unlimited video or voice support and remote device adjustments, if needed, from their hearing experts. 1 year warranty.
- Or, you can opt for the monthly subscription plan ($50 one time activation fee, plus $49/mo for 24 months as of 5/2022), which gives you a protection plan against loss or breakage (a 1 year warranty), as well as a regular delivery of hearing aid supplies, such as batteries, replacement domes (what fits in your ear), etc. Even though this is a subscription plan, there is no contract and you can cancel at any time.
*TIP: the company offers a 45-day, free trial period, so if these hearing aids sound like they could benefit you, it’s worth it to try them!
Lexie Care (Support, Info, And Resources)
Lexie Care support is available by voice or video chat 6 days a week.
One thing I really liked was that Lexie sends messages to you within the Lexie app, so you can learn how to properly care for your hearing aids and extend their life.
The articles in their comprehensive Hearing Library were informative and helpful (and the messages were not intrusive).
They regularly ask you to check in with them and also ask you to rate the hearing aids for comfort, effectiveness, quality of hearing, etc.
This feedback helps them make Lexie hearing aids even better, plus I saw the questions as a sort of prompt to contact support if something wasn’t right and I hadn’t yet realized it.
Lexie Rewards Program
As far as the Lexie Rewards program, I think it’s pretty cool. I got points for reading the Care Of articles, for completing the check-in questions, and for completing the rating questions (in this case, the number of points given was just for completing the questionnaire, not given based on how I rated the hearing aids).
I have only had my Lexies for a little over a month and I have already accumulated $33.67 in Reward points!
That means I have enough points that – if I were not on the monthly subscription plan and had purchased the Lexies outright – I could get at least 30 more batteries for free, or get replacement tubes or domes for free, or continue to save up for things like an electronic hearing aid dryer.
Being that I am on the subscription plan, the earnings can help reduce the monthly cost of the subscription. Cool!
Lexie Hearing Aid Drawbacks
It all sounds great, I know – but there have to be some potential drawbacks of the Lexie Hearing Aid, right?
One downside is that if you aren’t smartphone savvy (or don’t have one), you’ll have to adjust settings manually on the device. That didn’t bother me, though. The volume toggles are easy to find with your fingertips and easy to adjust.
There are six different environmental programs to help you hear better under different circumstances.
I can clearly hear which program I have changed to (the hearing aid says, “program one, program two, etc”) but I honestly have a hard time remembering which one is which. This is easily solved by checking them on the app, though.
When the hearing aids are connected to my smartphone app, I can see which program/volume I’m on, but I often found that they disconnected from the app, depending on where I was in my home.
If they are disconnected, I can still hear just fine and can change the programs and volume via the hearing aid. However, I would have to experiment to get the best sound via the hearing aid because I can’t access the program list on the app without a connection to the aids.
Additionally, I read that some users have found that the battery life isn’t as long as advertised. That was not my experience, however, so I do not count it as a drawback. I wore my Lexie most of the day, every day, and have only changed batteries three times in 4 weeks.
That said, I have the volume set at 5/10. Someone who needs a higher volume would likely go through batteries quicker.
Finally, because it is an app-controlled hearing aid, you’ll need to have a compatible smartphone in order to take advantage of all its features, so the Lexie hearing aids may not be a good choice for a senior who doesn’t use one.
Final Thoughts About The Lexie Hearing Aid
The Lexie Hearing Aid has a lot to offer and could be a good choice for those with mild to moderate hearing loss, like me.
It’s an affordable and stylish hearing aid with some helpful features, such as a choice of environmental programs and a smartphone app to control it. It has a good battery life, in my experience (I used a battery roughly every two weeks). Plus, the 45-day free trial period makes it a no-brainer way to try them out.
If you don’t mind adjusting settings manually if the app occasionally disconnects from the devices, Lexie hearing aids could be a great choice for you. However, if you’re a senior who doesn’t use a smartphone, these would still be wonderful hearing aids, but you may miss out on some of the features.
