Menu Close

Friendly Visitors and Telephone Reassurance Programs

Friendly visitors and telephone reassurance programs provide many benefits for seniors. These programs typically involve regular visits or phone calls from volunteers who are trained to provide companionship and support.

These volunteers may visit seniors in their homes, take them on outings, help with tasks like shopping or running errands, or simply provide someone to talk to on the phone.

Some programs also offer additional services such as transportation or grocery shopping.

They may be particularly helpful for those who are unable to leave their homes or do not have regular contact with family and friends.


One of the benefits of friendly visitors and telephone reassurance programs is that they provide seniors with regular contact with another person.

This contact can help to reduce feelings of isolation and loneliness, and improve mental and emotional well-being.

In addition, these programs can help provide a sense of security by checking in on seniors on a regular basis.

This can help to ensure that seniors are safe and secure in their homes, and can also help to identify any potential problems or concerns.

A program such as this can also help seniors stay connected to their community and maintain their independence.

It gives peace of mind to both seniors and their loved ones, knowing that someone is checking in on them regularly.

Some tips for making the most out of a friendly visitor or telephone reassurance program include being clear about what you hope to gain from the program, being proactive in participating in activities offered by the program, and staying in communication with your assigned visitor or call reassurance representative.

Additionally, it can be helpful to keep a positive attitude and open mind throughout the duration of the program.


There are some potential drawbacks to these programs, such as the risk of scams or fraud. Therefore, it is very important to choose a reputable program with trained and screened volunteers.

Also, be sure to communicate your needs and expectations clearly to the provider, so that they can best meet your needs.

Other potential drawbacks may include:

1. The visits or calls may be disruptive or intrusive.

2. The volunteer may not be able to provide the level of care or support that a professional caregiver could provide.

3. They may also be less reliable than in-person visits, as phone lines can be busy or unavailable.

4. Additionally, telephone reassurance programs can only provide limited support and cannot address more serious problems or health concerns.

In general, friendly visitors and telephone reassurance programs are best used as complementary services, rather than as replacements for professional caregivers.

If you have any concerns about the quality of care you are receiving, be sure to voice them to the provider immediately.

Friendly visitors and telephone reassurance programs can be a valuable resource for seniors, but it is important to use them wisely and carefully.

How To Find A Friendly Visitors And Telephone Reassurance Program Near You

There are a few different ways that a senior can find a friendly visitor or telephone reassurance program in their area.

One way is to contact their local Area Agency on Aging. The Area Agency on Aging can provide information on programs available in the area, as well as help seniors with enrolling in a program.

Additionally, seniors can also check with their local senior center or community center, as many of these organizations offer friendly visitor or telephone reassurance programs.

Finally, seniors can also ask family and friends if they know of any programs in the area.

Here’s a link to such a service.

Again, if you are considering using either of these services, it is important to do your research and choose a reputable program.

Make sure to get referrals from other seniors or their families, and check out the program’s website and online reviews.

Once you’ve found a program you’re comfortable with, reach out and get started! These services can make a big difference in the life of a senior citizen.

And, if you are interested in volunteering for a friendly visitor or telephone reassurance program, please contact your local senior center or Area Agency on Aging.